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Shipping your device for repair

We recommend shipping your device in its original box
If the original box is not available, please follow these guidelines

  • Use a sturdy, double-walled shipping box

  • Use high-density foam, bubble wrap, or foam sheets designed for heavy electronics

  • Provide at least two inches of padding on all sides, including top and bottom

  • Insure the package for its full replacement value​
     

Include your completed Repair Form inside the box
Devices shipped without contact information and left unclaimed for 30 days will be recycled​
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