We recommend shipping your device in its original box
If the original box is not available, please follow these guidelines

• Use a sturdy, double-walled shipping box

• Use high-density foam, bubble wrap, or foam sheets designed for heavy electronics

• Provide at least two inches of padding on all sides, including top and bottom

• Insure the package for its full replacement value​
   

Include your completed Repair Form inside the box
Devices shipped without contact information and left unclaimed for 30 days will be recycled​​