Shipping your product in for repair

  • We recommend shipping with FedEx or UPS. (We also accept USPS.)

  • Use a heavy-duty box designed for shipping. Use packing material designed for shipping. 

  • Package with a minimum of two inches of packing materials on bottom, top, and all sides. 

  • Insure the package (declared value) for the full replacement value. 

  • Insufficient packaging may result in shipping damage. Shipping damage may be unrepairable. 

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  • If the product is under warranty, include a copy of your proof of purchase. 

  • If you are a dealer sending the product in on behalf of your customer, include the end user's proof of purchase. 

  • If you are unsure if your product is under warranty, check with the manufacturer or email your proof of purchase to Service@AdamsRepair.com and we will verify your warranty before you ship your product in for repair. 
     

  • Provide your contact information on our Repair Form and include it in the box. 

  • Products sent without contact information and unclaimed for 30 days will be recycled.